Strategic navigation a systems approach to business strategy ever heard the expression you dont know what you dont know for some twenty years a relatively unknown physicist by the name of eliyahu m goldratt has been changing the world of business due in no small part to the efforts of author and business expert h william dettmer. Strategic navigation a systems approach to business strategy dettmer h william amazoncomau books. Strategic navigation a systems approach to business strategy ever heard the expression you dont know what you dont know for some twenty years a relatively unknown physicist by the name of eliyahu m goldratt has been changing the world of business due in no small part to the efforts of author and business expert h william dettmer. Strategic navigation a systems approach to business strategy pdf 541 mb english authorladislau szilagyi 978 0873896030 2003 asq pr 1 edition