How to Fix It When a PS4 Controller Won’t Charge


If you’re reading this article, chances are that you’re facing a frustrating problem with your PS4 controller – it simply won’t charge. This can be incredibly annoying, especially if you were in the middle of an intense gaming session and suddenly found yourself out of juice.

Thankfully, there are several potential solutions to this issue that we’ll cover in this article. From checking your charging cable and power source to resetting your controller or even replacing the battery, we’ll guide you through step-by-step instructions so that you can get back to gaming as soon as possible. So let’s dive in and troubleshoot why your PS4 controller isn’t charging.

Key Takeaways

  • Check the charging cable and power source
  • Replace the battery if necessary
  • Use an official Sony USB cable for charging purposes
  • Avoid overcharging or leaving the controller plugged in for extended periods of time

Check Your Charging Cable

If your PS4 controller won’t charge, the first thing to check is your charging cable – it might be the culprit! Not all charging cables are compatible with PS4 controllers, so ensure that you’re using a cable specifically designed for your device. You can easily find out whether or not your cable is working by trying it on another device or swapping it out with an alternative one.

If your cable isn’t the problem, there are other alternative charging methods you can try. One option is to use a different power source such as plugging it into a different USB port or wall adapter. Additionally, some players have found success in resetting their controller by holding down both the PS button and share button for around ten seconds.

Now that you’ve checked your charging cable and tried alternative methods without any success, let’s move onto checking your power source.

Check Your Power Source

Firstly, make sure that you’re plugging your controller into a good ol’ fashioned electrical outlet and not relying on some fancy-schmancy wireless charging pad. Wireless charging pads can be temperamental and may not provide the necessary power to charge your controller. Troubleshooting power issues is an important step in getting your PS4 controller charged up.

There are different types of power sources available for PS4 controllers. The most common way to charge your PS4 controller is by using a micro-USB cable connected to an electrical outlet or USB port on your console. If you’re having trouble with one source, try testing another source to see if it’s an issue with the controller or the power source itself. Additionally, some third-party charging docks may cause issues with the charging process.

If you’ve tried different power sources and still can’t get your controller to charge, it’s time to move onto the next step: resetting your controller. By resetting your controller, you’ll clear any potential software glitches that could be causing charging issues.

Reset Your Controller

To reset your controller, simply locate the small hole on the back of the controller and use a paperclip or toothpick to press and hold down the reset button for a few seconds. This is one of the most common troubleshooting tips for fixing a controller malfunction. By doing this, you are essentially restarting your controller, which can help resolve any software issues that may be preventing it from charging properly.

It’s important to note that resetting your controller should be done as a last resort after trying other troubleshooting tips, such as checking your power source and cables. If resetting doesn’t work, then it may be time to consider replacing your battery. However, before you do that, make sure you’ve exhausted all other options for fixing your charging issue.

In the next section about replacing your battery, we will cover step-by-step instructions on how to do so properly and safely. But first, let’s explore some more troubleshooting tips in case resetting your controller didn’t solve the problem.

Replace Your Battery

To resolve the issue of your PS4 controller not charging, you may need to replace its battery. Firstly, determine if your battery needs replacing by observing whether it holds a charge or not. If it doesn’t hold a charge, purchase a replacement battery that is compatible with your controller and then replace the old one following proper instructions.

Determine If Your Battery Needs Replacing

You might want to consider replacing the battery if you’ve had your PS4 controller for a while and it’s no longer holding a charge. Signs of battery wear include an inability to hold a charge, abrupt shutdowns during gameplay, and difficulty turning on the controller. If you’re experiencing any of these issues, then it’s likely that your battery needs replacement.

While some may opt for DIY battery replacement, it’s important to note that this can be a difficult task and should only be attempted by those with some technical expertise. If you’re not confident in your ability to replace the battery yourself, it’s best to leave the job to professionals. In the next section, we’ll discuss how you can purchase a replacement battery for your PS4 controller.

Purchase a Replacement Battery

If you have determined that your PS4 controller battery needs replacing, the next step is to purchase a replacement battery. There are several options available in the market, but it’s important to choose one that is compatible with your specific controller model. Here are some tips to help you make the right choice:

  1. Check the label on your existing battery for its voltage and capacity.
  2. Research which replacement batteries are compatible with your controller model.
  3. Consider purchasing from a reputable retailer or manufacturer to ensure quality and compatibility.
  4. Read reviews from other customers who have purchased the same replacement battery.

Once you have purchased a replacement battery, you can follow a DIY guide to replace it yourself. Many online resources provide step-by-step instructions on how to safely open up your controller and install the new battery without damaging any components. With proper tools and caution, this process should be straightforward and relatively easy.

Now that you’ve purchased a compatible replacement battery, it’s time to move on to the next step of replacing it in your PS4 controller.

Replace the Battery

As you prepare to tackle the task of DIY battery replacement, it’s important to weigh the pros and cons of replacing the battery yourself. On one hand, replacing the battery can save you money and time compared to sending in your controller for repair or purchasing a new one. However, it also involves some technical skill and risk of damaging other components if not done carefully.

To replace the battery, first, make sure you have all the necessary tools such as a small screwdriver, pry tool and replacement battery with matching specifications. Carefully open up your controller using the pry tool and remove any screws holding down the old battery. Replace it with a new one according to manufacturer instructions before reassembling your controller back together. Remember to handle all parts gently during this process.

In case you encounter difficulties or would prefer professional assistance instead, don’t hesitate to contact customer support for further assistance. They can guide you through troubleshooting steps or set up repairs if needed.

Contact Customer Support

To get your PS4 controller charging again, contacting customer support is a recommended solution. They can provide you with specific troubleshooting steps based on your individual situation. Before reaching out to customer support, try troubleshooting other common issues such as resetting the controller and checking the USB cable connection. Additionally, maintaining a healthy PS4 controller battery can prevent future charging problems.

When contacting customer support, be sure to provide them with information about your PS4 controller such as the model number and any error messages displayed on screen. They may suggest sending in the controller for repairs or replacing it altogether if necessary. It’s important to follow their instructions carefully to avoid further damage to the controller.

In addition to seeking assistance from customer support, consider taking preventative measures for maintaining a healthy PS4 controller battery. This includes avoiding overcharging or leaving the controller plugged in for extended periods of time and using an official Sony USB cable for charging purposes. By following these tips and seeking help when necessary, you can ensure that your PS4 controller stays charged and ready for gameplay.

Frequently Asked Questions

Can I charge my PS4 controller using a different cable than the one that came with it?

If you have a different charging cable, it should work as long as it’s compatible with your PS4 controller. Be aware that using a non-official cable may affect the charging speed.

What should I do if my PS4 controller is not recognized by my console?

If your PS4 controller is not recognized, try resetting the controller and console. If that doesn’t work, try using a different USB cable or connecting via Bluetooth. Alternatively, you can charge the controller with a wall adapter or portable charger.

Is it safe to charge my PS4 controller with a phone charger?

“Are you wondering if it’s safe to charge your PS4 controller with a phone charger? Compatibility concerns and potential hazards exist. Alternatives to phone chargers include charging dock options. Invest in the right equipment.” “Using the appropriate charging equipment can help prolong the lifespan of your PS4 controller and ensure safe charging.”

How long does it take for a PS4 controller to fully charge?

The charging time for a PS4 controller varies depending on the battery level and charger used. Common charging issues include faulty cables, ports, or battery. A fully depleted controller can take up to 2 hours to charge.

Can a faulty USB port on the PS4 console prevent the controller from charging?

If your PS4 controller won’t charge, a faulty USB port on the console could be to blame. Power surge can also affect charging. Try troubleshooting steps like resetting the controller and using a different cable or port.


Congratulations, you have successfully troubleshooted your PS4 controller charging issue! By following the steps outlined in this article, you were able to identify the potential problems and find solutions to get your controller back up and running.

In some cases, it may have been as simple as using a different charging cable or power source. Other times, resetting the controller or replacing the battery may have been necessary. Regardless of the solution that worked for you, it’s important to remember that technical issues can often be resolved with a little patience and persistence.

If you continue to experience difficulties with your PS4 controller charging, don’t hesitate to reach out to customer support for further assistance. With their expertise and guidance, you can ensure that your gaming experience remains uninterrupted and enjoyable. Keep on gaming!

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